Privacy Policy

Privacy Notice

Policy overview

This notice explains how PrintCraft Studio handles personal data for website inquiries, print requests, and related service administration. It is written to help users understand what is collected, why it is used, and how verified privacy requests are handled.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Privacy Rights

Subject to applicable law, users may request access to their personal data, correction of inaccurate details, deletion in appropriate cases, or restriction of certain processing. Some requests may be limited where we must keep information for legal, operational, or security reasons.

Available rights depend on the nature of the data and the reason it is held.
Requests

How to Make a Request

To make a privacy request, use one of the contact channels listed in this policy and describe the data or action requested. We will review verified requests and respond within a reasonable period, taking into account the nature of the request and any legal limits that apply.

We may ask for information needed to confirm identity before acting on a request.
Data Retention

Retention and Disposal

We retain personal data for the period needed to respond to inquiries, manage orders, maintain business records, resolve disputes, and meet legal or accounting requirements. When data is no longer needed, we delete it or de-identify it where appropriate.

Data is kept only as long as needed for the stated purpose or to meet legal obligations.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may use a reasonable notice method where appropriate. The version in effect is the one posted at the time of review, unless a different effective date is stated.

We may revise this notice when our practices, services, or legal obligations change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

We may collect name, email address, phone number if provided, inquiry message, and service preferences from contact and order-related forms. We also process server request metadata and browser or device information needed for security, delivery, and basic site operation.

The categories collected depend on the way a person submits an inquiry or uses the site.
Data Sources

How We Receive Data

We receive data when a user completes a contact form, sends an email, calls us, visits the studio, uploads files, or otherwise communicates with us about a print request. Technical information is collected through the website and server systems as part of normal operation.

Most information comes directly from the user, while some technical data is generated automatically.
Cookie Types

Cookie Types

Essential cookies support core website functions such as page loading and form handling. Preference cookies help remember privacy choices. We do not confirm analytics or marketing cookies as active on this site.

Only necessary and preference-related cookies are confirmed for this site.
Cookie Controls

Cookie Controls

We use cookies or similar tools only for essential site operation and to remember privacy preferences. Where the browser allows it, users can block or delete cookies, but some site functions may not work as intended if essential cookies are disabled.

Cookie settings are limited to essential operation and saved preferences.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We use personal data to respond to inquiries, prepare quotes, manage personalization details, provide proof and production updates, support collection or delivery arrangements, maintain website security, and keep records needed for business administration and legal compliance.

Note
Processing is limited to the purposes needed to operate the site and handle requests.
Third-party sharing

Operational Sharing

We may share personal data with service providers that support website hosting, form handling, technical delivery, or security functions. These recipients are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Note
Operational recipients are used only where needed to run the site or handle a request.
Privacy Office

Contact for Privacy Matters

Email contact
help@etiemecrilm.best
Telephone
+852 5139 3799
Postal address
70, Hoi Pa Street, Tsuen Wan, Tsuen Wan, Hong Kong
Privacy inquiries
help@etiemecrilm.best